Privacy Policy

Last updated: Jan 2026

This Privacy Policy explains how EstheticSense (“EstheticSense”, “we”, “us”) collects, uses, and shares information when you visit our marketing website, request a demo, or use the EstheticSense platform (the “Service”).

1. Information we collect

We collect information in a few ways:

  • Information you provide. For example, when you request a demo, sign up, or contact us, you may provide your name, email address, phone number, business details, and any message content.
  • Account and billing information. If you create an account, we may collect identifiers associated with your login and basic billing metadata (payment processing is handled by our payment providers).
  • Service data. Businesses using EstheticSense may input and manage client and appointment information in the Service. When you are a client of a business using EstheticSense, that business controls the data entered about you.
  • Automatically collected information. Like most websites and services, we collect certain technical data such as device information, browser type, IP address, log data, and usage events to help operate, secure, and improve the Service.
  • Cookies and similar technologies. We may use cookies/local storage and similar technologies for essential functionality, preference storage, and analytics.

2. How we use information

We use information to:

  • Provide, operate, and maintain the Service (including authentication, permissions, and support).
  • Personalize experiences and improve product performance and reliability.
  • Communicate with you about onboarding, service updates, and support responses.
  • Detect, prevent, and investigate security incidents and misuse.
  • Comply with applicable legal obligations.

3. How we share information

We may share information in limited circumstances:

  • Service providers. Vendors that help us run the Service (e.g., hosting, analytics, email delivery, and payment processing) may process data on our behalf under appropriate safeguards.
  • Business customers. If you are a client of a business using EstheticSense, your information within that business’s account is accessible to that business based on their roles and permissions.
  • Legal and safety. We may disclose information if required by law or to protect rights, safety, and security.
  • Business transfers. If we are involved in a merger, acquisition, or asset sale, we may transfer information as part of that transaction.

4. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the relationship (marketing inquiries vs. active customer accounts).

5. Security

We implement administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is 100% secure.

6. Your choices & rights

Depending on your location, you may have rights related to access, correction, deletion, and objection to certain processing. If you are a client of a business using EstheticSense, requests relating to data within that business’s account should typically be directed to the business.

7. Children’s privacy

The Service is not intended for children under 13 and we do not knowingly collect their information.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes become effective when posted.

9. Contact

Questions about privacy? Contact us at support@estheticsense.com.